Shipping Policy

Shipping policy

Shipping Fees & Delivery Timelines

All shipping timelines provided below are estimated and do not include weekends, public holidays, or unforeseen delays caused by the courier (such as weather conditions, high shipping volumes, or transportation disruptions).

Shipping fees are calculated based on the order subtotal before taxes and discounts and are non-refundable.

Please note that delivery timelines do not include order processing time. For the most accurate delivery estimate, please refer to the shipping information displayed at checkout.

Order Processing & Production Time

Orders are processed according to the production method selected:

Availability Production Method Processing Time
Ready to Ship Pre-made items Next business day
Made to Order Custom-made items 6–9 business days

* Processing times for made-to-order items may vary during peak seasons.

Split Shipments

If items within the same order have significantly different dispatch times, your order may be shipped in multiple parcels at no additional cost.

United Kingdom & International Shipping

Shipping Options

Shipping Method Price Estimated Delivery Time
Standard Shipping Free 3–5 business days
Express Shipping £8 2–3 business days
Priority Shipping £17 1–2 business days

Delivery times are estimates and begin after dispatch.

Customs, Duties & Taxes

Orders shipped outside the United Kingdom may be subject to customs duties, import taxes, or handling fees imposed by the destination country.

Please note that we do not have control over these charges and are unable to estimate their cost. Any applicable duties or taxes are the responsibility of the recipient and must be paid upon delivery. We are unable to reimburse duties or taxes paid to customs authorities.

For further information, please contact your local customs office.